iKlover Account and Data Deletion
You can request deletion of your iKlover account and its associated data here, even if you have uninstalled the app or cannot sign in.
Request deletion by email
Send your request to kstudyaiworld@gmail.com, preferably from the email address used for your iKlover account.
Email a deletion requestSubject: iKlover account deletion request
Include your account email and, if helpful, your nickname. Say whether you want the whole account deleted or only specific data.
What happens next
- We verify ownership of the account before taking action. If you use Apple Hide My Email, include the relay address associated with iKlover if you know it; contact us if you cannot access that address.
- After verification and your explicit confirmation, we process the account and data deletion. Simply opening this page does not delete anything.
- For email requests, support replies with the status and any necessary next steps. A received or pending request is not a confirmation that deletion has finished.
Delete from the app
In a version that includes account deletion, open My → Delete account, read the warning, type DELETE and confirm. If that option is not available in your installed version, use the email method above; reinstalling is not required.
Confirmed in-app requests enter a processing queue after a short safety delay of about three minutes. This is a start delay, not a completion guarantee. New AI sessions and personal uploads are restricted while deletion is pending. If a provider or file deletion fails, the request remains pending for retry or support review. You may close the app; this does not cancel the request.
What account deletion removes
- Your iKlover login identity, profile, preferences and notifications.
- Account-linked learning history, answers, completion records, points and usage records.
- Your ElevenLabs voice profile and saved private Voice Mirror audio.
- Your uploaded profile photos, reminder portraits and challenge videos.
- Your account-linked posts, comments and conversations.
Completed deletion is permanent. Remaining points and deleted learning records cannot be restored. Deleting iKlover does not delete your Google or Apple account, or a separate KidsKlover account.
Data that can remain separately
Provider service histories, security logs, backups and support email may be subject to separate retention schedules or legal requirements. Deleting the active voice profile does not by itself erase every past provider log or transcript. Tell support if your request includes AI conversation records or other provider-held data so these can be reviewed with the relevant provider; any applicable limitation should be explained in the response.
Local drafts and recordings on other devices, downloaded copies, and copies already saved by recipients are not remotely erased. The app attempts to clear its account-scoped local data when you sign out through the deletion screen and reports cleanup failures. You can also remove remaining local app data through your device settings.
Delete only your voice or specific data
You do not need to delete the whole account to remove your voice profile. Use My → Voice profile → Replace or delete my voice, or email us specifying the data you want removed. This does not imply deletion of unrelated accounts.
Questions or a request that appears stuck? Contact kstudyaiworld@gmail.com. See the iKlover Privacy Policy for processing and retention details.